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How do I report a lost item at Marseille Provence Airport?

If you've lost an item at Marseille Provence Airport (MRS), you can report it through the airport's Lost and Found service, managed in partnership with Bag Mobile.

Where is the Lost and Found office located at Marseille Provence Airport?

The Lost and Found office at Marseille Provence Airport (MRS) is located in Terminal 1, Hall A. This central location makes it easily accessible for passengers arriving at the airport.

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Existing Claim's

Item Details Lost Date Lost Time
sdfdsf (View Details) May, 05, 2025 14:05
iPad in Red cover (View Details) Mar, 03, 2025 09:03
Android Phone (View Details) Mar, 03, 2025 08:03
Engagement Ring (View Details) Feb, 02, 2025 15:02
Purse brand name Allen Solly (View Details) Feb, 02, 2025 23:02

Are Airport responsible for lost items?

    Yes, Marseille Provence Airport (MRS) collaborates with Bag Mobile to manage lost and found items within the airport. While the airport facilitates the reporting and tracking of lost items, it is not legally liable for any loss, theft, or damage to personal belongings. This is consistent with standard airport policies, which typically include disclaimers of liability for items lost or damaged on airport premises.

How long will Marseille Provence airport keep found items?

  • At Marseille Provence Airport (MRS), found items are retained for 30 days from the date they are reported. After this period, unclaimed items may be disposed of or handed over to local authorities, depending on their nature and value.
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The most common locations where items are lost at Airport

  • Security Check

  • waiting Launge

  • Washroom

  • Airline Lounge

  • Airport Food Court

  • Parking Garage

  • Baggage Claim

File online claim to Airport

Contact information

Name :Marseille Provence International Airport

Address : Terminal 1, Hall A, Marseille Provence Airport, 13700 Marignane, France

Phone number : +33 781 45 77 40

Opening hours : Daily from 5:00 AM to 8:00 PM

email : bagmobile.aeroport@gmail.com

Lost Personal Items

  • Keys

  • ID

  • Passport

  • Wallet

  • Documents

  • Badge

  • Licence

Lost Electronics

  • Phone

  • Tablet

  • Device charger

  • Camera

  • Laptop

  • Headphones

Lost Accessories

  • Purse

  • Bag

  • Backpack

  • Sunglasses

  • Eyeglasses

  • Jewellery

Lost Clothing

  • Gloves

  • Cap

  • Hat

  • Hat

  • Sweater

  • Coat

  • Vest